THE INFLUENCE OF VALUE, COMMUNICATION STYLE AND WORKING ATTITUDE ON GENERATION X AND Y ORGANIZATIONAL COMMITMENT AT PT SUCOFINDO SBU LABORATORIUM

Abstract

The dynamics within PT SUCOFINDO SBU Laboratorium stem from differences in values, communication styles, and work attitudes between generations.  These disparities often lead to misunderstandings and conflicts. To address this, we conducted  research aimed at determining whether differences in generations X and Y have an influence on their organizational commitment. A survey questionnaire was distributed to 100 employees. Linear regression was used to analyze the data. Findings indicate that  generation X prioritize loyalty, work experience, and traditional communication; while  Generation Y values adaptability and social responsibility, preferring informal communication. Both generations appreciate the organization's dedication, suggesting a need for managing generational differences. Strategies include generational sensitivity training, mentoring programs, communication workshops, diversity initiatives, and leadership development. Regular feedback mechanisms and collaborative projects are also recommended to foster a harmonious workplace. These approaches aim to create an enjoyable and effective environment across generations at PT SUCOFINDO SBU Laboratorium.