Sari, Yenny, Universitas Surabaya, Indonesia

• Vol 7, No 1 (2022) - Articles
  Upaya Peningkatan Kualitas Layanan Logistik Distributor Compressed Natural Gas Melalui Integrasi Service Quality, Kano, House of Quality (Perspektif Konsumen) dengan Competitive Profile dan Grand Strategy Matrix (Perspektif Manajemen Strategis)
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