Enhancing Organizational Performance in Jakarta's MSMEs: The Role of Leadership, Job Satisfaction, and Organizational Culture on Employee Engagement
Abstract
Introduction/Main Objectives:This study explores the relationship between work satisfaction, employee engagement, and organizational performance in the MSME sector in Jakarta. It aims to analyze how leadership style, organizational culture, and job satisfaction influence these outcomes, emphasizing their importance in enhancing MSME effectiveness. Background Problems: MSMEs are crucial to Jakarta's economic growth, yet they often struggle with employee engagement and performance issues. Limited research exists on the interconnected impact of leadership, job satisfaction, and organizational culture within this context, leaving a gap in understanding how these factors contribute to MSME success. Novelty: The study offers a novel approach by examining the interplay between leadership style, work satisfaction, organizational culture, and employee engagement, providing a comprehensive framework for improving organizational performance in Jakarta's MSME sector. Research Methods: A quantitative research methodology was employed, with data collected via Google Forms from 189 respondents in the Jakarta area using a purposive sampling technique. Analysis was conducted using AMOS and IBM SPSS to ensure statistical rigor in examining the relationships among the studied variables. Findings/Results:The results indicate that leadership style, job satisfaction, and organizational culture significantly shape employee engagement and organizational performance in Jakarta's MSME sector. These findings highlight the critical role of these factors in driving overall effectiveness and success. Conclusion: The study underscores the importance of leadership style, job satisfaction, and organizational culture as key drivers of employee engagement and organizational performance in Jakarta's MSMEs. By focusing on these elements, MSMEs can enhance their operational efficiency and achieve sustained growth.
Keywords
Full Text:
PDFReferences
Ababneh, O. M. A. (2021). How do green HRM practices affect employees’ green behaviors? The role of employee engagement and personality attributes. Journal of Environmental Planning and Management, 64(7), 1204-1226.
Abdullahi, A. Z., Anarfo, E. B., & Anyigba, H. (2020). The impact of leadership style on organizational citizenship behavior: does leaders' emotional intelligence play a moderating role?. Journal of Management Development, 39(9/10), 963-987.
Abdullahi, M., Raman, K., & Solarin, S. (2021). Effect of organizational culture on employee performance: A mediating role of employee engagement in Malaysia educational sector. International Journal of Supply and Operations Management, 8(3), 232-246.
Abdullahi, M., Raman, K., & Solarin, S. (2021). Effect of organizational culture on employee performance: A mediating role of employee engagement in Malaysia educational sector. International Journal of Supply and Operations Management, 8(3), 232-246.
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104-114.
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104-114.
Afiani, S., & Wijaya, R. S. (2024). Pengaruh Keterlibatan Karyawan, Keberlangsungan Financial, Biaya Operasional, Dan Digital Branding Terhadap Kinerja Umkm Padang Timur. Jurnal Akuntansi Keuangan dan Bisnis, 1(4), 874-880.
Ahmad, I., & Umrani, W. A. (2019). The impact of ethical leadership style on job satisfaction: Mediating role of perception of Green HRM and psychological safety. Leadership & Organization Development Journal, 40(5), 534-547.
Ahmad, M. R., & Raja, R. (2021). Employee job satisfaction and business performance: the mediating role of organizational commitment. Vision, 25(2), 168-179.
Ahmad, M. R., & Raja, R. (2021). Employee job satisfaction and business performance: the mediating role of organizational commitment. Vision, 25(2), 168-179.
Akanji, B., Mordi, C., Ituma, A., Adisa, T. A., & Ajonbadi, H. (2020). The influence of organisational culture on leadership style in higher education institutions. Personnel Review, 49(3), 709-732.
Akkuş, A. (2019). Developing a scale to measure students’ attitudes toward science. International Journal of Assessment Tools in Education, 6(4), 706-720.
Alrowwad, A. A., Abualoush, S. H., & Masa'deh, R. E. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196-222.
Andrade, C. (2021). The inconvenient truth about convenience and purposive samples. Indian Journal of Psychological Medicine, 43(1), 86-88.
Arif, S., Zainudin, H. K., & Hamid, A. (2019). Influence of Leadership, Organizational Culture, Work Motivation, and Job Satisfaction of Performance Principles of Senior High School in Medan City. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 2(4), 239-254.
Arif, S., Zainudin, H. K., & Hamid, A. (2019). Influence of Leadership, Organizational Culture, Work Motivation, and Job Satisfaction of Performance Principles of Senior High School in Medan City. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 2(4), 239-254.
Arifin, R., Ningsih, A. A. T., & Putri, A. K. (2021). The Important Role Of MSMEs In Improving The Economy. East Asia Journal of Contemporary Business, Economics and Law, 52-59.
Arifin, Z., Nirwanto, N., & Manan, A. (2019). Improving the effect of work satisfaction on job performance through employee engagement. International Journal of Multi-Discipline Science (IJ-MDS), 2(1), 1-9.
ASEAN. (2023). Development of Micro, Small, and Medium Enterprises in ASEAN (MSME). Retrieved January 2, 2024, from https://asean.org/our-communities/economic-community/resilient-and-inclusive-asean/development-of-micro-small-and-medium-enterprises-in-asean-msme/
Aspers, P., & Corte, U. (2019). What is qualitative in qualitative research. Qualitative sociology, 42, 139-160.
Audemard, J. (2020). Objectifying contextual effects. The use of snowball sampling in political sociology. Bulletin of Sociological Methodology/Bulletin de Méthodologie Sociologique, 145(1), 30-60.
Audette, L. M., Hammond, M. S., & Rochester, N. K. (2020). Methodological issues with coding participants in anonymous psychological longitudinal studies. Educational and Psychological Measurement, 80(1), 163-185.
Ball, H. L. (2019). Conducting online surveys. Journal of human lactation, 35(3), 413-417.
Bhaduri, R. M. (2019). Leveraging culture and leadership in crisis management. European Journal of Training and Development, 43(5/6), 554-569.
Busetto, L., Wick, W., &Gumbinger, C. (2020). How to use and assess qualitative research methods. Neurological Research and practice, 2, 1-10.
Callier, S. (2024). The Symptoms of Organisational Low Performance. Retrieved January 3, 2024 https://www.linkedin.com/pulse/symptoms-organisational-low-performance-simon-callier-1qn3e
Campbell, S., Greenwood, M., Prior, S., Shearer, T., Walkem, K., Young, S., ... & Walker, K. (2020). Purposive sampling: complex or simple? Research case examples. Journal of research in Nursing, 25(8), 652-661.
Chanana, N., & Sangeeta. (2021). Employee engagement practices during COVID‐19 lockdown. Journal of public affairs, 21(4), e2508.
Chandrasekara, W. S. (2019). The effect of transformational leadership style on employees Job satisfaction and job performance: A case of apparel manufacturing Industry in Sri Lanka. International Journal of Economics, Commerce and Management, 7(7), 385-393.
Chandrasekara, W. S. (2019). The effect of transformational leadership style on employees Job satisfaction and job performance: A case of apparel manufacturing Industry in Sri Lanka. International Journal of Economics, Commerce and Management, 7(7), 385-393.
Department of cooperatives and micro businesses. (2021). Kriteria Usaha Mikro, Kecil, dan Menengah (UMKM). Retrieved November 28, 2023, from https://dinkopum.bojonegorokab.go.id/menu/detail/5/KRITERIAUMKM
Dewan, N. (2023). msmes: Why the right skills for MSMEs is necessary to be a future-ready workforce. Retrieved January 2, 2024, from https://economictimes.indiatimes.com/small-biz/sme-sector/why-the-right-skills-for-msmes-is-necessary-to-be-a-future-ready-workforce/articleshow/101328438.cms?from=mdr
Dewi, N., & Wibow, R. (2020). The effect of leadership style, organizational culture and motivation on employee performance. Management Science Letters, 10(9), 2037-2044.
Dhamija, P., Gupta, S., & Bag, S. (2019). Measuring of job satisfaction: the use of quality of work life factors. Benchmarking: An International Journal, 26(3), 871-892.
Dhir, S., & Shukla, A. (2019). Role of organizational image in employee engagement and performance. Benchmarking: An International Journal, 26(3), 971-989.
Dhisasmito, P. P., & Kumar, S. (2020). Understanding customer loyalty in the coffee shop industry (A survey in Jakarta, Indonesia). British Food Journal, 122(7), 2253–2271. doi:10.1108/bfj-10-2019- 0763
Diener, E., Northcott, R., Zyphur, M. J., & West, S. G. (2022). Beyond experiments. Perspectives on Psychological Science, 17(4), 1101-1119.
Djoemadi, F. R., Setiawan, M., Noermijati, N., & Irawanto, D. W. (2019). The effect of work satisfaction on employee engagement. Polish Journal of Management Studies, 19.
Djoemadi, F. R., Setiawan, M., Noermijati, N., & Irawanto, D. W. (2019). The effect of work satisfaction on employee engagement. Polish Journal of Management Studies, 19.
Dodanwala, T. C., Santoso, D. S., & Yukongdi, V. (2023). Examining work role stressors, job satisfaction, job stress, and turnover intention of Sri Lanka’s construction industry. International Journal of Construction Management, 23(15), 2583-2592.
Đorđević, B., Ivanović, Đ. M., Lepojević, V., & Milanović, S. (2019). The influence of organizational justice on corporate performances. Strategic Management, 24(3), 14-23.
Dubey, R., Gunasekaran, A., Childe, S. J., Roubaud, D., Wamba, S. F., Giannakis, M., & Foropon, C. (2019). Big data analytics and organizational culture as complements to swift trust and collaborative performance in the humanitarian supply chain. International Journal of Production Economics, 210, 120-136.
Durst, S., Hinteregger, C., & Zieba, M. (2019). The linkage between knowledge risk management and organizational performance. Journal of Business Research, 105, 1-10.
Dziuba, S. T., Ingaldi, M., & Zhuravskaya, M. (2020). Employees’ job satisfaction and their work performance as elements influencing work safety. System Safety: Human-Technical Facility-Environment, 2(1), 18-25.
Eddy. (2021). Why Is Human Resources Important?. Retrieved January 2, 2024 https://eddy.com/why-is-human-resources-important/
Eka, F., & Anik, H. (2020). The effect of organizational communication and job satisfaction on employee engagement and employee performance at PT. Abyor International. Dinasti International Journal of Education Management And Social Science, 1(4), 479-489.
Elgendy, S. (2023). Understanding the Link between Organizational Performance and Individual Performance. Retrieved January 2, 2024 https://www.linkedin.com/pulse/understanding-link-between-organizational-performance-sherif
Flavian, C., Guinalíu, M., & Jordan, P. (2019). Antecedents and consequences of trust on a virtual team leader. European Journal of Management and Business Economics, 28(1), 2-24.
Fries, A., Kammerlander, N., & Leitterstorf, M. (2021). Leadership styles and leadership behaviors in family firms: A systematic literature review. Journal of Family Business Strategy, 12(1), 100374.
Ghran, L. A. Z., Jameel, A. S., & Ahmad, A. R. (2019). The effect of organizational justice on job satisfaction among secondary school teachers. International Review, 3(3-4), 82-90.
Goestjahjanti, S. F., Novitasari, D., Hutagalung, D., Asbari, M., & Supono, J. (2020). Impact of talent management, authentic leadership and employee engagement on job satisfaction: Evidence from south east asian industries. Journal of Critical Reviews, 7(19), 67-88.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24.
Hair, J. F., Sarstedt, M., & Ringle, C. M. (2019). Rethinking some of the rethinking of partial least squares. European journal of marketing, 53(4), 566-584.
Hajiali, I., Kessi, A. M. F., Budiandriani, B., Prihatin, E., & Sufri, M. M. (2022). Determination of work motivation, leadership style, employee competence on job satisfaction and employee performance. Golden Ratio of Human Resource Management, 2(1), 57-69.
Halim, A., Pratikto, H., & Sopia, S. (2021). An Analysis of Human Resource Competencies and the Implications for MSMe Performance. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(4), 12453-12461.
Iliyasu, R., & Etikan, I. (2021). Comparison of quota sampling and stratified random sampling. Biom. Biostat. Int. J. Rev, 10(1), 24-27.
Imamoglu, S. Z., Ince, H., Turkcan, H., & Atakay, B. (2019). The effect of organizational justice and organizational commitment on knowledge sharing and firm performance. Procedia Computer Science, 158, 899-906.
Inc, G. (2023). State of the Global Workplace: Global Insights.
Indrajaya, D., Nasution, R. H. A., & Deswindi, L. (2022). Identification of Factors Affecting the Productivity of Medium Small Micro Enterprises (MSMEs). International Journal of Economics Development Research (IJEDR), 3(3), 227-235.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. F., & Hussain, S. (2019). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1), 36-59.
Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506-523.
Jankelová, N., Joniaková, Z., Romanová, A., & Remeňová, K. (2020). Motivational factors and job satisfaction of employees in agriculture in the context of performance of agricultural companies in Slovakia. Agricultural Economics/Zemedelska Ekonomika, 66(9).
Jankelová, N., Joniaková, Z., Romanová, A., & Remeňová, K. (2020). Motivational factors and job satisfaction of employees in agriculture in the context of performance of agricultural companies in Slovakia. Agricultural Economics/Zemedelska Ekonomika, 66(9).
Kanapathipillaii, K. (2021). The impact of training and innovation on organizational performance in the hospitality industry in Malaysia: job satisfaction as mediator. European Journal of Human Resource Management Studies, 5(2).
Kanapathipillaii, K. (2021). The impact of training and innovation on organizational performance in the hospitality industry in Malaysia: job satisfaction as mediator. European Journal of Human Resource Management Studies, 5(2).
Khaliq Alvi, A., Lashari, R. H., UR Rehman, S., Kaur, P., & Jawaid, A. (2019). The impact of organizational justice on organizational performance in view point of employee voice. European Online Journal of Natural and Social Sciences, 8(4), pp-624.
Kiyabo, K., & Isaga, N. (2020). Entrepreneurial orientation, competitive advantage, and SMEs’ performance: application of firm growth and personal wealth measures. Journal of Innovation and Entrepreneurship, 9(1), 12.
Kristanti, D., & Wardana, L. W. (2023). The Influence of MSME Owner Leadership and Motivation on Employee Productivity in the Weaving MSME Business Environment in Bandar. Asian Journal of Management Analytics, 2(4), 451-464.
Kumar, S., Lochab, A., & Mishra, M. K. (2022). Mediating role of Job Involvement between Workplace Spirituality and Work Satisfaction-An Evidence from Indian MSMEs. Ramanujan International Journal of Business and Research, 7(1), 31-42.
Kwon, K., & Kim, T. (2020). An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model. Human Resource Management Review, 30(2), 100704.
Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The relation among organizational culture, knowledge management, and innovation capability: Its implication for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 66.
Lambert, E. G., Tewksbury, R., Otu, S. E., & Elechi, O. O. (2021). The association of organizational justice with job satisfaction and organizational commitment among Nigerian correctional staff. International Journal of Offender Therapy and Comparative Criminology, 65(2-3), 180-204.
Leavitt L. (2023). How are employee engagement and satisfaction related?. Retrieved January 2, 2024, from https://www.gomada.co/blog/what-is-the-relationship-between-employee-engagement-and-job-satisfaction
Leonard, K. (2019). Importance of Employee Performance in Business Organizations. Retrieved January 2, 2024 https://smallbusiness.chron.com/importance-employee-performance-business-organizations-1967.html
Lester, J. N., Cho, Y., &Lochmiller, C. R. (2020). Learning to do qualitative data analysis: A starting point. Human Resource Development Review, 19(1), 94-106.
Lisnawati. (2023). TANTANGAN UMKM DI TAHUN 2024. Retrieved January 2, 2024, from https://berkas.dpr.go.id/pusaka/files/isu_sepekan/Isu%20Sepekan---V-PUSLIT-November-2023-246.pdf
List, J. A., Shaikh, A. M., & Xu, Y. (2019). Multiple hypothesis testing in experimental economics. Experimental Economics, 22, 773- 793.
LPC. (2023). Job Satisfaction: impact on Employee’s Performance. Retrieved January 3, 2024 https://www.lpcentre.com/articles/job-satisfaction-impact-on-employees-performance
Ly, A., Stefan, A., van Doorn, J., Dablander, F., van den Bergh, D., Sarafoglou, A., ... &Wagenmakers, E. J. (2020). The Bayesian methodology of Sir Harold Jeffreys as a practical alternative to the p value hypothesis test. Computational Brain & Behavior, 3, 153-161.
Madi Odeh, R. B., Obeidat, B. Y., Jaradat, M. O., Masa'deh, R. E., & Alshurideh, M. T. (2023). The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector. International Journal of Productivity and Performance Management, 72(2), 440-468.
Matore, E. M., & Khairani, A. Z. (2020). The pattern of skewness and kurtosis using mean score and logit in measuring adversity quotient (AQ) for normality testing. International Journal of Future Generation Communication and Networking, 13(1), 688-702.
Matore, E. M., &Khairani, A. Z. (2020). The pattern of skewness and kurtosis using mean score and logit in measuring adversity quotient (AQ) for normality testing. International Journal of Future Generation Communication and Networking, 13(1), 688-702.
Maziriri, E. T., Chuchu, T., & Madinga, N. W. (2019). Antecedents of psychological well-being among workers within small and medium enterprises. SA Journal of Industrial Psychology, 45(1), 1-13.
McNeish, D. (2020). Should we use F-tests for model fit instead of chi-square in overidentified structural equation models?. Organizational Research Methods, 23(3), 487-510.
McNeish, D., & Wolf, M. G. (2023). Dynamic fit index cutoffs for confirmatory factor analysis models. Psychological Methods, 28(1), 61.
Medhi, B. (2023). Job Satisfaction And Employee Engagement: A Brief Comparison For HRs. Retrieved January 3, 2024 https://blog.vantagecircle.com/job-satisfaction-and-employee-engagement/
Memon, M. A., Ting, H., Cheah, J. H., Thurasamy, R., Chuah, F., & Cham, T. H. (2020). Sample size for survey research: Review and recommendations. Journal of Applied Structural Equation Modeling, 4(2), 1-20.
Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64-75.
Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64-75.
Milhem, M., Muda, H., & Ahmed, K. (2019). The effect of perceived transformational leadership style on employee engagement: The mediating effect of leader’s emotional intelligence. Foundations of Management, 11(1), 33-42.
Na-Nan, K., Pukkeeree, P., & Chaiprasit, K. (2020). Employee engagement in small and medium-sized enterprises in Thailand: the construction and validation of a scale to measure employees. International Journal of Quality & Reliability Management, 37(9/10), 1325-1343
Nanjundeswaraswamy, T. S. (2023). The mediating role of job satisfaction in the relationship between leadership styles and employee commitment. Journal of Economic and Administrative Sciences, 39(2), 286-304.
Negron, F. (2023). How Employee Satisfaction Affects Organizational Performance. Retrieved January 3, 2024 https://www.linkedin.com/pulse/how-employee-satisfaction-affects-organizational-felipe-negron
Neubauer, B. E., Witkop, C. T., &Varpio, L. (2019). How phenomenology can help us learn from the experiences of others. Perspectives on medical education, 8, 90-97.
Novitasari, D., Asbari, M., Wijayanti, L. M., Hyun, C. C., & Farhan, M. (2020). The role of religiosity, leadership style, job satisfaction and organizational citizenship behavior mediation on woman teachers’ performance. Solid State Technology, 63(6), 2953-2967.
Novrizaldi. (2023). Pentingnya Kewirausahaan Perempuan dan Pemuda Untuk Capai Indonesia Maju 2045. Retrieved January 2, 2024, from https://www.kemenkopmk.go.id/pentingnya-kewirausahaan-perempuan-dan-pemuda-untuk-capai-indonesia-maju-2045
Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020). The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture. Cogent Business & Management, 7(1), 1793521.
O’Connor, E. P., & Crowley-Henry, M. (2019). Exploring the relationship between exclusive talent management, perceived organizational justice and employee engagement: Bridging the literature. Journal of Business Ethics, 156, 903-917.
Obilor, E. I. (2023). Convenience and purposive sampling techniques: Are they the same. International Journal of Innovative Social & Science Education Research, 11(1), 1-7.
Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The journal of asian finance, economics and business, 7(8), 577-588.
Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics and Business, 7(8), 577-588.
Panjaitan, D., Susita, D., & Suherman, S. (2023). The Effect of Organizational Culture, Personality and Employee Engagement on Employee Organizational Citizenship Behavior in The Cooperative Revolving Fund Management Institution, Micro, Small and Medium Enterprises (LPDB-KUMKM). Asian Journal of Engineering, Social and Health, 2(7), 497-521.
Paredes, S. L., Salomón, J. O., & Camino, J. R. (2021). Impact of authentic leadership on work engagement and organizational citizenship Behavior: the meditating role of motivation for work. Int J Econ Bus Admin, 9(3), 3-31.
Peugh, J., & Feldon, D. F. (2020). “How well does your structural equation model fit your data?”: Is Marcoulides and Yuan’s equivalence test the answer?. CBE—Life Sciences Education, 19(3), es5.
Pimentel, J. L., & Pimentel, J. L. (2019). Some biases in Likert scaling usage and its correction. International Journal of Science: Basic and Applied Research (IJSBAR), 45(1), 183-191.
Poola, I., & Božić, V. (2023). Measuring organizational performance. https://doi.org/10.13140/RG.2.2.20225.12642
Prihatina, R. (2023). Employee Engagement, Ketika Karyawan Merasa “Terikat Dengan Senang Hati” Pada Perusahaan. Retrieved January 2, 2024, from https://www.djkn.kemenkeu.go.id/kpknl-pekalongan/baca-artikel/16384/Employee-Engagement-Ketika-Karyawan-Merasa-Terikat-Dengan-Senang-Hati-Pada-Perusahaan.html
Purwanto, A. (2021). Partial least squares structural squation modeling (PLS-SEM) analysis for social and management research: a literature review. Journal of Industrial Engineering & Management Research.
Rafli, A. M. (2022). Pengertian, Ciri-Ciri, Peran, dan Kriteria Usaha Mikro, Kecil, dan Menengah (UMKM). Retrieved November 28, 2023, from https://www.jurnal.id/id/blog/kriteria-usaha-mikro-sbc/
Ramli R., & Sukmana Y. (2022). Banyak Pekerja Mengundurkan Diri, UKM Kesulitan Melakukan Digitalisasi. Retrieved January 2, 2024, from https://money.kompas.com/read/2022/04/17/190000826/banyak-pekerja-mengundurkan-diri-ukm-kesulitan-melakukan-digitalisasi
Rashid, Y., Rashid, A., Warraich, M. A., Sabir, S. S., &Waseem, A. (2019). Case study method: A step-by-step guide for business researchers. International journal of qualitative methods, 18, 1609406919862424.
Rawashdeh, A., Elayan, M., Shamout, M., & Saleh, M. (2020). Job satisfaction as a mediator between transformational leadership and employee performance: Evidence from a developing country. Management Science Letters, 10(16), 3855-3864.
Rehman, S. U., Mohamed, R., & Ayoup, H. (2019). The mediating role of organizational capabilities between organizational performance and its determinants. Journal of Global Entrepreneurship Research, 9(1), 1-23.
Rehman, S. U., Mohamed, R., & Ayoup, H. (2019). The mediating role of organizational capabilities between organizational performance and its determinants. Journal of Global Entrepreneurship Research, 9(1), 1-23.
Rehman, U. U., & Iqbal, A. (2020). Nexus of knowledge-oriented leadership, knowledge management, innovation and organizational performance in higher education. Business Process Management Journal, 26(6), 1731-1758.
Remote Scouts. (2023). (5) How a Bad Hire Can Damage Your Company’s Reputation?. Retrieved January 2, 2024. https://www.linkedin.com/pulse/how-bad-hire-can-damage-your-companys/
Ryselis, K., Petkus, T., Blažauskas, T., Maskeliūnas, R., &Damaševičius, R. (2020). Multiple Kinect based system to monitor and analyze key performance indicators of physical training. Human Centric Computing and Information Sciences, 10, 1-22.
Saks, A. M. (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 6(1), 19-38.
Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835.
Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835.
Saleem, Z., Shenbei, Z., & Hanif, A. M. (2020). Workplace violence and employee engagement: The mediating role of work environment and organizational culture. Sage Open, 10(2), 2158244020935885.
Saleem, Z., Shenbei, Z., & Hanif, A. M. (2020). Workplace violence and employee engagement: The mediating role of work environment and organizational culture. Sage Open, 10(2), 2158244020935885.
Sarstedt, M., &Cheah, J.-H. (2019). Partial least squares structural equation modeling using SmartPLS: a software review. Journal of Marketing Analytics. doi:10.1057/s41270-019-00058-3
Sasongko, D. (2020). UMKM Bangkit, Ekonomi Indonesia Terungkit. Retrieved January 2, 2024, from https://www.djkn.kemenkeu.go.id/artikel/baca/13317/UMKM-Bangkit-Ekonomi-Indonesia-Terungkit.html
Sembiring, N., Nimran, U., Astuti, E. S., & Utami, H. N. (2020). The effects of emotional intelligence and organizational justice on job satisfaction, caring climate, and criminal investigation officers’ performance. International Journal of Organizational Analysis, 28(5), 1113-1130.
Silva, P. L. D., Nunes, S. C., & Andrade, D. F. (2019). Managers’ leadership style and the commitment of their team members: associating concepts in search of possible relations. Revista Brasileira de Gestão de Negócios, 21, 291-311.
Simatupang, S., Dharma, E., Ambarita, M. H., Butarbutar, N., & Sudirman, A. (2022). Determinants of Innovative Work Behaviorof MSME Employees during the Covid-19 Pandemic in Pematangsiantar City. Valid: Jurnal Ilmiah, 20(1), 54-63.
Sırakaya, M., Alsancak Sırakaya, D., & Korkmaz, Ö. (2020). The impact of STEM attitude and thinking style on computational thinking determined via structural equation modeling. Journal of Science Education and Technology, 29, 561-572.
Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, 8(3), 266-282.
Sudibjo, N., & Sutarji, T. (2020). The roles of job satisfaction, well-being, and emotional intelligence in enhancing the teachers' employee engagements. Management Science Letters, 10(11), 2477-2482.
Suknunan, S., & Bhana, A. (2022). Influence of employee-manager relationship on employee performance and productivity. Problems and Perspectives in Management, 20(3).
Sukorejo. (2019). Pengertian UMKM Menurut Undang-Undang, Kriteria, dan Ciri-Ciri UMKM. Retrieved November 28, 2023, from https://sukorejo.semarangkota.go.id/umkm
Sulastri. (2022). Peran Penting UMKM dalam Ancaman Isu Resesi. Retrieved November 29, 2023, from https://www.djkn.kemenkeu.go.id/kpknl-balikpapan/baca-artikel/15677/Peran-Penting-UMKM-dalam-Ancaman-Isu-Resesi.html
Sürücü, L., & MASLAKÇI, A. (2020). Validity and reliability in quantitative research. Business & Management Studies: An International Journal, 8(3), 2694-2726.
Tambunan C. R. (2023). Kontribusi UMKM dalam Perekonomian Indonesia. Retrieved November 29, 2023, from https://djpb.kemenkeu.go.id/kppn/lubuksikaping/id/data-publikasi/artikel/3134-kontribusi-umkm-dalam-perekonomian-indonesia.html
Taouab, O., & Issor, Z. (2019). Firm performance: Definition and measurement models. European Scientific Journal, 15(1), 93-106.
Tekola, H., & Gidey, Y. (2019). Contributions of micro, small and medium enterprises (MSMEs) to income generation, employment and GDP: Case study Ethiopia. Journal of Sustainable Development, 12(3), 46-81.
Toney, G. (2023). How to Address Low Employee Engagement as a Team Facilitator. Retrieved January 3, 2024 https://www.linkedin.com/advice/0/what-most-common-reasons-low-employee-engagement-98xwc?utm_source=share&utm_medium=member_android&utm_campaign=share_via
Tran, Q. H. (2021). Organisational culture, leadership behaviour and job satisfaction in the Vietnam context. International Journal of Organizational Analysis, 29(1), 136-154.
UN. (2023). Micro-, Small and Medium-sized Enterprises Day. Retrieved January 2, 2024, from https://www.un.org/en/observances/micro-small-medium-businesses-day
Vasilescu, M. (2019). Leadership styles and theories in an effective management activity. Annals-Economy Series, 4, 47-52.
Vuong, B., Tung, D., Tushar, H., Quan, T., & Giao, H. (2021). Determinates of factors influencing job satisfaction and organizational loyalty. Management Science Letters, 11(1), 203-212.
Wahyono, D., Supriandi, S., & Pontoan, D. R. (2023). Menguji Hubungan Antara Strategi Pemasaran, Loyalitas Pelanggan, Keterlibatan Karyawan Terhadap Profitabilitas UMKM Kuliner di Kota Bandung. Jurnal Bisnis dan Manajemen West Science, 2(02), 106-117.
Wang, C., Xu, J., Zhang, T. C., & Li, Q. M. (2020). Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction. Journal of Hospitality and Tourism Management, 45, 10-22.
Widarko, A., & Anwarodin, M. K. (2022). Work motivation and organizational culture on work performance: Organizational citizenship behavior (OCB) as mediating variable. Golden Ratio of Human Resource Management, 2(2), 123-138.
Wirtama, I. B. S., Darsono, J. T., & Sumarsono, T. G. (2020). Job Satisfaction as a Mediating of Leadership Style and Organizational Culture on Employee Performance of Togamas Discount Bookstore, Indonesia. International Journal of Advances in Scientific Research and Engineering-IJASRE, 6(1), 15-22.
Workleap. (2022). The Importance of Employee Satisfaction in Every Workplace. Retrieved January 3, 2024 https://workleap.com/blog/importance-employee-satisfaction/
Yaşlıoğlu, M., & Yaşlıoğlu, D. T. (2020). How and when to use which fit indices? A practical and critical review of the methodology. Istanbul Management Journal, (88), 1-20.
Yousf, A., & Khurshid, S. (2024). Impact of employer branding on employee commitment: employee engagement as a mediator. Vision, 28(1), 35-46.
Yue, C., & Xu, X. (2019). Review of quantitative methods used in Chinese educational research, 1978–2018. ECNU Review of Education, 2(4), 515-543.
Zain-Ul-Abidin, R., Qammar, R., Nadeem, S., & Farhan, H. (2020). Effect of organization culture on public sector organizational performance: A case of Jordan. International Journal of Academic Management Science Research, 4(5), 1-10.
Zhao, Y., & Bacao, F. (2020). What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?. International journal of hospitality management, 91, 102683
Zhao, Y., & Bacao, F. (2020). What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?. International journal of hospitality management, 91, 102683.
DOI: http://dx.doi.org/10.33021/ijfbp.v7i2.5771
Refbacks
- There are currently no refbacks.
Articles in this journal have been indexed in major research databases, including:
This work is licensed under a Creative Commons Attribution 4.0 International License.