Unlocking the Path to International Expansion: Investigating the Impact of Managerial International Experience on SME Internationalization

Agus Fernando, Ph.D.

Abstract


This study explores the influence of a manager's international experience on small and medium-sized enterprises' (SMEs) internationalization. Contrary to common beliefs, we challenge the notion that international experience is the primary driver of firm internationalization. Using a research model and empirical data from SME managers, we find that a manager's aggressiveness in international markets plays a pivotal role in determining the degree of internationalization achieved by their SME. Aggressiveness in seeking opportunities emerged as a crucial factor for successful internationalization. Additionally, the manager's perception of risk associated with international expansion significantly impacts their level of aggressiveness. Managers with lower risk perceptions are more inclined to pursue international opportunities assertively. On the other hand, a manager's international experience directly affects their ability to recognize opportunities and develop confidence in international markets, driving aggressive behaviors. These findings challenge conventional assumptions and emphasize the importance of a proactive approach to international expansion. The study contributes to a deeper understanding of the complex relationship between a manager's international experience, aggressiveness, and SME internationalization. We encourage future research to further investigate the multifaceted process of international entrepreneurship, offering new perspectives to enhance SME success in global markets.


Keywords


internationalization level , small and medium-sized enterprises, international experience, manager’s aggressiveness, perception of risk

Full Text:

PDF

References


Aaby, N., & Slater, S. 1989. Management influences on export performance: A review of the empirical literature 1978-1988. International Marketing Review, 6(4): 7–25.

Acedo, F., & Jones, M. 2007. Speed of internationalization and entrepreneurial cognition: Insights and a comparison between international new ventures, exporters and domestic firms. Journal of World Business, 42(3): 236–252.

Agnihotri, A., Bhattacharya, S. (2019). Top Management Team Regional Diversity and Internationalization. Int'l Jnl of Cross Cultural Management, 3(19), 333-352. https://doi.org/10.1177/1470595819890363

Aguilera-Caracuel, J., & Ortiz-de-Mandojana, N. (2013). Green Innovation and Financial Performance. Organization & Environment, 4(26), 365-385. https://doi.org/10.1177/1086026613507931

Ahi, A., Baronchelli, G., Kuivalainen, O., & Piantoni, M. (2017). International Market Entry: How Do Small and Medium-sized Enterprises Make Decisions?. Journal of International Marketing, 1(25), 1-21. https://doi.org/10.1509/jim.15.0130

Alao-Owunna, I. (2018). Business Characteristics, Tax Administration and Tax Compliance By Smes In Nigeria. OJBE, Special(3), 7-17. https://doi.org/10.47535/1991ojbe039

Anwar, M., Shah, S. Z. A., & Khan, S. Z. (2018). The role of personality in SMEs internationalization: Empirical evidence. Review of International Business and Strategy, 28(2), 258-282.

Asemokha, A., Musona, J., Torkkeli, L., & Saarenketo, S. (2019). Business Model Innovation and Entrepreneurial Orientation Relationships In Smes: Implications For International Performance. J Int Entrep, 3(17), 425-453. https://doi.org/10.1007/s10843-019-00254-3

Azib, A., Harahap, D., & Amanah, D. (2020). The Manufacturing Company Performance. IJRBS, 4(9), 220-227. https://doi.org/10.20525/ijrbs.v9i4.755

Bagheri, M., Mitchelmore, S., Bamiatzi, V., & Nikolopoulos, K. (2019). Internationalization orientation in SMEs: The mediating role of technological innovation. Journal of International Management, 25(1), 121-139.

Batsakis, G., & Singh, S. (2019). Added Distance, Entry Mode Choice, and The Moderating Effect Of Experience: The Case Of British Mnes In Emerging Markets. Thunderbird Int. Bus. Rev, 4(61), 581-594. https://doi.org/10.1002/tie.22046

Byrne, B. 2016. Structural equation modeling with AMOS: Basic concepts, applications and programing. London: Routledge.

Brouthers, K. D., Nakos, G., & Dimitratos, P. (2015). SME entrepreneurial orientation, international performance, and the moderating role of strategic alliances. Entrepreneurship theory and practice, 39(5), 1161-1187.

Carvalho, L., Meier, S., & Wang, S. (2016). Poverty and Economic Decision-making: Evidence From Changes In Financial Resources At Payday. American Economic Review, 2(106), 260-284. https://doi.org/10.1257/aer.20140481

Cavusgil, S. 1984. Differences among exporting firms based on their degree of internationalization. Journal of Business Research, 12(2):195–208.

Cerrato, Daniele, Lisa Crosato, and Donatella Depperu. (2016). Archetypes of SME internationalization: A configurational approach. International Business Review 25: 286–95. [CrossRef]

Chandra, Y. (2017). A Time-based Process Model Of International Entrepreneurial Opportunity Evaluation. J Int Bus Stud, 4(48), 423-451. https://doi.org/10.1057/s41267-017-0068-x

Chung, H. (2012). Export Market Orientation, Managerial Ties, and Performance. International Marketing Review, 4(29), 403-423. https://doi.org/10.1108/02651331211242638

Clercq, D. D., Sapienza, H. J., Yavuz, R. I., & Zhou, L. (2012). Learning and Knowledge In Early Internationalization Research: Past Accomplishments And Future Directions. Journal of Business Venturing, 1(27), 143-165. https://doi.org/10.1016/j.jbusvent.2011.09.003

Colton, D., & Covert, R. W. (2007). Designing and constructing instruments for social research and evaluation. John Wiley & Sons.

Conconi, P., Sapir, A., & Zanardi, M. (2016). The Internationalization Process Of Firms: From Exports To FDI. Journal of International Economics, (99), 16-30. https://doi.org/10.1016/j.jinteco.2015.12.004

Cristofaro, M. (2017). Herbert Simon’s Bounded Rationality. JMH, 2(23), 170-190. https://doi.org/10.1108/jmh-11-2016-0060

Dai, L., Maksimov, V., Gilbert, B. A., & Fernhaber, S. A. (2014). Entrepreneurial Orientation and International Scope: The Differential Roles Of Innovativeness, Proactiveness, And Risk-taking. Journal of Business Venturing, 4(29), 511-524. https://doi.org/10.1016/j.jbusvent.2013.07.004

Dyduch, J., & Krasodomska, J. (2017). Determinants Of Corporate Social Responsibility Disclosure: An Empirical Study Of Polish Listed Companies. Sustainability, 11(9), 1934. https://doi.org/10.3390/su9111934

Eniola, A. A., & Entebang, H. (2017). SME Managers and Financial Literacy. Global Business Review, 3(18), 559-576. https://doi.org/10.1177/0972150917692063

Escandon-Barbosa, D., Criado, J., Fuerst, S., Orejuela, A., & Castro-Aristizabal, G. (2019). Born Global: the Influence Of International Orientation On Export Performance. Heliyon, 11(5), e02688. https://doi.org/10.1016/j.heliyon.2019.e02688

Feenstra, R., Li, Z., & Yu, M. (2014). Exports and Credit Constraints Under Incomplete Information: Theory And Evidence From China. Review of Economics and Statistics, 4(96), 729-744. https://doi.org/10.1162/rest_a_00405

Fletcher, M. A., & Harris, S. R. (2012). Knowledge Acquisition For the Internationalization Of The Smaller Firm: Content And Sources. International Business Review, 4(21), 631-647. https://doi.org/10.1016/j.ibusrev.2011.07.008

Fornell, C., & Larcker, D. 1981. Evaluating structural equation models with unobservable variables and Measurement Error. Journal of Marketing Research, 18(1): 39– 50.

Francioni, B., Pagano, A., Castellani, D. (2016). Drivers Of Smes’ Exporting Activity: a Review And A Research Agenda. MBR, 3(24), 194-215. https://doi.org/10.1108/mbr-06-2016-0023

Fuchs, M., & Köstner, M. (2016). Antecedents and consequences of firm’s export marketing strategy: An empirical study of Austrian SMEs (a contingency perspective). Management research review, 39(3), 329-355.

Gangadhar, N., & Manohar, B. M. (2018). The Dynamics Of Various Networks In Transnational Entrepreneurship and Study On Negative Factors To Enterprise Among Immigrant Indian Entrepreneurs In UK - A Working Paper. IJET, 4.10(7), 480. https://doi.org/10.14419/ijet.v7i4.10.21208

Glavas, C., Mathews, S., & Russell-Bennett, R. (2019). Knowledge Acquisition Via Internet-enabled Platforms. IMR, 1(36), 74-107. https://doi.org/10.1108/imr-02-2017-0041

Gruenhagen, J. H., Sawang, S., Gordon, S. D., & Davidsson, P. (2018). International Experience, Growth Aspirations, and The Internationalisation Of New Ventures. J Int Entrep, 3(16), 421-440. https://doi.org/10.1007/s10843-018-0232-9

Hair, J. F, Black, W. C., Babin, B. J., & Anderson, R. E. 2010. Structural Equation Modeling. Chapter 12. In Multivariate data analysis: A global perspective. New Jersey: Prentice Hall.

Handrito, R., Slabbinck, H., & Vanderstraeten, J. (2020). Enjoying or Refraining From Risk? The Impact Of Implicit Need For Achievement And Risk Perception On Sme Internationalization. CCSM, 3(27), 317-342. https://doi.org/10.1108/ccsm-03-2019-0068

Hånell, S., Nordman, E., & Mattsson, L. (2020). The Nature Of Individual Experiential Knowledge In Internationalizing Smes: Pitfalls Of Superstitious Learning and The Need For Wisdom. IMR, 2(38), 249-275. https://doi.org/10.1108/imr-02-2019-0086

Hanoch, Y., Rolison, J., & Freund, A. (2016). Does Medical Risk Perception and Risk Taking Change With Age?. Risk Analysis, 5(38), 917-928. https://doi.org/10.1111/risa.12692

Hartnell, C. A., Ou, A., & Kinicki, A. J. (2011). Organizational Culture and Organizational Effectiveness: A Meta-analytic Investigation Of The Competing Values Framework's Theoretical Suppositions.. Journal of Applied Psychology, 4(96), 677-694. https://doi.org/10.1037/a0021987

Hietala, J., Hänninen, R., Kniivilä, M., & Toppinen, A. (2019). Networks In International Opportunity Recognition Among Finnish Wood Product Industry Smes. Silva Fenn., 4(53). https://doi.org/10.14214/sf.10151

Hilmersson, M., & Johanson, M. (2015). Speed of SME Internationalization and Performance. Manag Int Rev, 1(56), 67-94. https://doi.org/10.1007/s11575-015-0257-4

Hsieh, L., Child, J., Narooz, R., Elbanna, S., Karmowska, J., Marinova, S. T., … & Zhang, Y. (2019). A Multidimensional Perspective Of Sme Internationalization Speed: the Influence Of Entrepreneurial Characteristics. International Business Review, 2(28), 268-283. https://doi.org/10.1016/j.ibusrev.2018.09.004

Hsu, W., Chen, H., & Cheng, C. (2013). Internationalization and Firm Performance Of Smes: The Moderating Effects Of Ceo Attributes. Journal of World Business, 1(48), 1-12. https://doi.org/10.1016/j.jwb.2012.06.001

Javadian, G., Singh, R. (2012). Examining Successful Iranian Women Entrepreneurs: An Exploratory Study. Gender in Management an International Journal, 3(27), 148-164. https://doi.org/10.1108/17542411211221259

Javalgi, R. G., & Todd, P. (2011). Entrepreneurial Orientation, Management Commitment, and Human Capital: The Internationalization of SMEs In India. Journal of Business Research, 9(64), 1004-1010. https://doi.org/10.1016/j.jbusres.2010.11.024

Jin, B., & Jung, S. (2016). Toward a Deeper Understanding Of The Roles Of Personal And Business Networks And Market Knowledge In SMEs’ International Performance. Journal of Small Business and Enterprise Development, 3(23), 812-830. https://doi.org/10.1108/jsbed-08-2015-0104

Johnsen, Å. (2016). Strategic Planning and Management In Local Government In Norway: Status After Three Decades. Scandinavian Political Studies, 4(39), 333-365. https://doi.org/10.1111/1467-9477.12077

Johanson, J., & Wiedersheim-Paul, F. 1975. The internationalisation process of the firms: Four Swedish case studies. Journal of Management Studies, 12(3): 305–322.

Jones, M. V., & Casulli, L. 2014. International Entrepreneurship: Exploring the logic and utility of individual experience through comparative reasoning approaches. Entrepreneurship Theory and Practice, 38(1): 45–69.

Kassim, N., Sha’ari, I., & Baharuddin, K. (2018). Conceptualizing Personal Knowledge Management Enabler and Personal Knowledge Management Capability. IJARPED, 1(7). https://doi.org/10.6007/ijarped/v7-i1/3853

Keupp, M. M., & Gassmann, O. (2009). The past and the future of international entrepreneurship: A review and suggestions for developing the field. Journal of management, 35(3), 600-633.

Kline, T. J. (2005). Psychological testing: A practical approach to design and evaluation. Sage publications.Kovač, I., & Labaš, D. (2019). The Role Of Technological Capabilities In the Internationalization Of Croatian Companies. iele, 1(6), 43-60. https://doi.org/10.22598/iele.2019.6.1.4

Kowalkowski, C., Windahl, C., Kindström, D., & Gebauer, H. (2015). What service transition? Rethinking established assumptions about manufacturers' service-led growth strategies. Industrial marketing management, 45, 59-69.

Krzakiewicz, K., & Cyfert, S. (2019). Strategic Orientations Of the Organization - Entrepreneurial, Market And Organizational Learning. Management, 1(23), 7-19. https://doi.org/10.2478/manment-2019-0001

Lazo, J., Bostrom, A., Morss, R., Demuth, J., Lazrus, H. (2015). Factors Affecting Hurricane Evacuation Intentions. Risk Analysis, 10(35), 1837-1857. https://doi.org/10.1111/risa.12407

Lim, D., Oh, C., & Clercq, D. (2016). Engagement In Entrepreneurship In Emerging Economies: Interactive Effects Of Individual-level Factors and Institutional Conditions. International Business Review, 4(25), 933-945. https://doi.org/10.1016/j.ibusrev.2015.12.001

Lu, J. W., & Beamish, P. W. (2001). The Internationalization and Performance Of Smes. Strat. Mgmt. J., 67(22), 565-586. https://doi.org/10.1002/smj.184.abs

Luo, Y., & Wang, S. L. (2012). Foreign Direct Investment Strategies By Developing Country Multinationals: a Diagnostic Model For Home Country Effects. Global Strategy Journal, 3(2), 244-261. https://doi.org/10.1111/j.2042-5805.2012.01036.x

Madore, K. P., & Schacter, D. L. (2014). An episodic specificity induction enhances means-end problem solving in young and older adults. Psychology and aging, 29(4), 913.

Maitland, E., & Sammartino, A. (2015). Managerial Cognition and Internationalization. J Int Bus Stud, 7(46), 733-760. https://doi.org/10.1057/jibs.2015.9

Milanov, H., Fernhaber, S. (2014). When Do Domestic Alliances Help Ventures Abroad? Direct and Moderating Effects From A Learning Perspective. Journal of Business Venturing, 3(29), 377-391. https://doi.org/10.1016/j.jbusvent.2013.05.004

Miocevic, D., & Morgan, R. (2018). Operational Capabilities and Entrepreneurial Opportunities In Emerging Market Firms. IMR, 2(35), 320-341. https://doi.org/10.1108/imr-12-2015-0270

Mousa, M., Massoud, H., & Ayoubi, R. M. (2020). Gender, Diversity Management Perceptions, Workplace Happiness and Organisational Citizenship Behaviour. ER, 6(42), 1249-1269. https://doi.org/10.1108/er-10-2019-0385

Mudalige, D., Ismail, N., Malek, M. (2018). Exploring the Role Of Individual Level And Firm Level Dynamic Capabilities In Smes’ Internationalization. J Int Entrep, 1(17), 41-74. https://doi.org/10.1007/s10843-018-0239-2

Musteen, M., Datta, D. K., & Butts, M. M. (2014). Do International Networks and Foreign Market Knowledge Facilitate Sme Internationalization? Evidence From The Czech Republic. Entrepreneurship Theory and Practice, 4(38), 749-774. https://doi.org/10.1111/etap.12025

Muttakin, M., Khan, A., & Subramaniam, N. (2015). Firm Characteristics, Board Diversity and Corporate Social Responsibility. Pacific Accounting Review, 3(27), 353-372. https://doi.org/10.1108/par-01-2013-0007

Nevitt, J., & Hancock, Gregory. 2001. Performance of bootstrapping approaches to model test statistics and parameter standard error estimation in structural equation modeling. Structural Equation Modeling, 8(3): 353–377.

Nkemakonam, I., & Wilfred, M. (2019). Assessing the Nature Of Risk Management Implementation In Manufacturing Small Medium Enterprises In Nigeria. ACRI, 1-10. https://doi.org/10.9734/acri/2019/v16i430098

Nunnally, J. C. (1978). An overview of psychological measurement. Clinical diagnosis of mental disorders: A handbook, 97-146.

Olmos, M., & Díez-Vial, I. (2015). Internationalization Pathways and The Performance Of SMEs. European Journal of Marketing, 3/4(49), 420-443. https://doi.org/10.1108/ejm-06-2012-0365

Onkelinx, J., Manolova, T. S., & Edelman, L. F. (2016). The Human Factor: Investments in Employee Human Capital, Productivity, and Sme Internationalization. Journal of International Management, 4(22), 351-364. https://doi.org/10.1016/j.intman.2016.05.002

Paul, J., & Rosado-Serrano, A. (2019). Gradual Internationalization Vs Born-global/international New Venture Models. IMR, 6(36), 830-858. https://doi.org/10.1108/imr-10-2018-0280

Pettit, T., Croxton, K., & Fiksel, J. (2013). Ensuring Supply Chain Resilience: Development and Implementation Of An Assessment Tool. J Bus Logist, 1(34), 46-76. https://doi.org/10.1111/jbl.12009

Petrou, A., Hadjielias, E., Thanos, I., & Dimitratos, P. (2020). Strategic Decision-making Processes, International Environmental Munificence and The Accelerated Internationalization Of Smes. International Business Review, 5(29), 101735. https://doi.org/10.1016/j.ibusrev.2020.101735

Plakoyiannaki, E., Kampouri, A. P., Stavraki, G., & Kotzaivazoglou, I. (2014). Family Business Internationalisation Through a Digital Entry Mode. Marketing Intelligence &Amp; Planning, 2(32), 190-207. https://doi.org/10.1108/mip-01-2013-0016

Ramayah, T., Soto-Acosta, P., Kheng, K., & Mahmud, I. (2020). Developing Process and Product Innovation Through Internal And External Knowledge Sources In Manufacturing Malaysian Firms: The Role Of Absorptive Capacity. BPMJ, 5(26), 1021-1039. https://doi.org/10.1108/bpmj-11-2019-0453

Ray, S., Mondal, A., & Ramachandran, K. (2018). How Does Family Involvement Affect a Firm's Internationalization? An Investigation Of Indian Family Firms. Global Strategy Journal, 1(8), 73-105. https://doi.org/10.1002/gsj.1196

Revindo, M. D., Indrawati, S., & Hambali, S. (2019). The Role Of Networking In the Internationalization Of Indonesian Smes. jejak, 2(12), 421-445. https://doi.org/10.15294/jejak.v12i2.21821

Roxas, B., Ashill, N., & Chadee, D. (2016). Effects Of Entrepreneurial and Environmental Sustainability Orientations On Firm Performance: A Study Of Small Businesses In The Philippines. Journal of Small Business Management, (55), 163-178. https://doi.org/10.1111/jsbm.12259

Rubino, M., Vitolla, F., & Garzoni, A. (2017). How Network Managers Influence the Export Intensity: Evidence From Italy. JMD, 10(36), 1317-1331. https://doi.org/10.1108/jmd-04-2017-0100

Ruzzier, M., & Ruzzier, M. K. (2014). On the Relationship Between Firm Size, Resources, Age At Entry And Internationalization: The Case Of Slovenian Smes. Journal of Business Economics and Management, 1(16), 52-73. https://doi.org/10.3846/16111699.2012.745812

Sadeghi, A., Rose, E., Chetty, S. (2018). Disentangling the Effects Of Post-entry Speed Of Internationalisation On Export Performance Of Invs. International Small Business Journal, 7(36), 780-806. https://doi.org/10.1177/0266242618775169

Sharma, P., Leung, T. Y., Kingshott, R. P., Davcik, N. S., & Cardinali, S. (2020). Managing uncertainty during a global pandemic: An international business perspective. Journal of business research, 116, 188-192.

Sitkin, S., & Weingart, L. R. 1995. Determinants of risky decision-making behavior. Academy of Management journal, 38(6): 1573–1592.

Soomro, B., & Shah, N. (2019). Determining the Impact Of Entrepreneurial Orientation And Organizational Culture On Job Satisfaction, Organizational Commitment, And Employee’s Performance. SAJBS, 3(8), 266-282. https://doi.org/10.1108/sajbs-12-2018-0142

Stocker, F., & Abib, G. (2019). Risk Management In Born Globals: the Case Of Brazilian Craft Breweries. BBR, 4(16), 334-349. https://doi.org/10.15728/bbr.2019.16.4.2

Tang, Y. K. (2011). The Influence Of Networking on the Internationalization Of SMEs: Evidence From Internationalized Chinese Firms. International Small Business Journal, 4(29), 374-398. https://doi.org/10.1177/0266242610369748

Tihanyi, L., Aguilera, R. V., Heugens, P. P. M. A. R., Essen, M. v., Sauerwald, S., Duran, P., … & Turturea, R. (2019). State Ownership and Political Connections. Journal of Management, 6(45), 2293-2321. https://doi.org/10.1177/0149206318822113

Tolstoy, D. (2018). The Proactive Initiation Of Smes’ Foreign Business Relationships. European Management Review, 4(16), 1159-1173. https://doi.org/10.1111/emre.12303

Wach, K., Głodowska, A., Maciejewski, M. (2018). Entrepreneurial Orientation, Knowledge Utilization and Internationalization Of Firms. Sustainability, 12(10), 4711. https://doi.org/10.3390/su10124711

Wang, T., Thornhill, S., & Castro, J. (2017). Entrepreneurial Orientation, Legitimation, and New Venture Performance. Strategic Entrepreneurship Journal, 4(11), 373-392. https://doi.org/10.1002/sej.1246

Winsen, F., Mey, Y., Lauwers, L., Passel, S., Vancauteren, M., & Wauters, E. (2014). Determinants Of Risk Behaviour: Effects Of Perceived Risks and Risk Attitude On Farmer’s Adoption Of Risk Management Strategies. Journal of Risk Research, 1(19), 56-78. https://doi.org/10.1080/13669877.2014.940597

Vătămănescu, E., Gorgos, E., Ghigiu, A., & Pătruț, M. (2019). Bridging Intellectual Capital and Smes Internationalization Through The Lens Of Sustainable Competitive Advantage: A Systematic Literature Review. Sustainability, 9(11), 2510. https://doi.org/10.3390/su11092510

Villanueva, C. A. F., & Ramírez, M. d. C. G. (2018). The Level Of Corporate Social Responsibility In Mexican Franchises. Rev.esc.adm.neg, 85, 15-35. https://doi.org/10.21158/01208160.n85.2018.2046

Xie, Z., Lin, R., Mi, J.,& Li, N. (2019). Improving Enterprises’ Cross-border M&a Sustainability In the Globalization Age—Research On Acquisition And Application Of The Foreign Experience. Sustainability, 11(11), 3180. https://doi.org/10.3390/su11113180

Yeoh, P. 2004. International learning: antecedents and performance implications among newly internationalizing companies in an exporting context. International Marketing Review, 21(4/5) 511–535.

Zaefarian, R., Eng, T., & Tasavori, M. (2016). An Exploratory Study Of International Opportunity Identification Among Family Firms. International Business Review, 1(25), 333-345. https://doi.org/10.1016/j.ibusrev.2015.06.002

Zhang, L., & Cao, C. (2020). Control Power Of Senior Executive, Business Environment and Entrepreneurship. IJSDP, 7(15), 1127-1136. https://doi.org/10.18280/ijsdp.150717

Zhou, L., Barnes, B., & Lu, Y. 2010. Entrepreneurial proclivity, capability upgrading and performance advantage of newness among international new ventures. Journal of International Business Studies, 41(5): 882–905.

Zhou, K. Z., & Li, C. B. (2012). How Knowledge Affects Radical Innovation: Knowledge Base, Market Knowledge Acquisition, and Internal Knowledge Sharing. Strat. Mgmt. J., 9(33), 1090-1102. https://doi.org/10.1002/smj.1959

Zucchella, A., Palamara, G., & Denicolai, S. (2007). The Drivers Of the Early Internationalization Of The Firm. Journal of World Business, 3(42), 268-280. https://doi.org/10.1016/j.jwb.2007.04.008




DOI: http://dx.doi.org/10.33021/firm.v8i2.4661

Refbacks

  • There are currently no refbacks.



Articles in FIRM: Journal of Management Studieshave been indexed in major research databases, including:


 Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.