Vol. 2 No. 1 (2017)

Articles

• A Combination of Importance and Performance Analysis and Potential Gain in Customer Value for Determining Service Attributes Priority Level for PT. X

  Hartono Mulyo Raharjo, Hery Hamdi Azwir

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• Improving Packer Machine Operators’ Working Methods Considering REBA, RWL, and CTDs Analysis

  M. Yani Syafei, Alfita Intan Putri PD

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• Designing Progress Tracking System for Laboratory to Promote Effectiveness in Providing Information to Customers

  Anastasia L. Maukar, Calvin Tungki Hadinata

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• Pemilihan Konsentrasi Pengawet dan Kecepatan Rotasi Pengadukan terhadap Kualitas Produk Sirup Obat Asetaminofen “X†dengan Metode Desain Eksperimen

  Johan K. Runtuk, Nanda Nurita

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• Analysis of Customer Satisfaction in PT. X Using Service Quality Method and Importance-Performance Analysis

  Rai N. Kodrat, Burhan Primanintyo

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• Perencanaan Perawatan Preventif pada Blanking Dies untuk Mengurangi Biaya Operasinal

  Andira Andira, Arich Gunawan Bayu Putra

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