Usulan Pengurangan Jumlah Cacat Part Produk Frame X

Muhammad Musafak, Johan K. Runtuk, Sumartono Sumartono


Quality has an important role in a company. A defect product can The customer complaint of PT XYZ keep increasing in November 2017 in amount of 13.178 pcs. The highest defect occurred on frame X and visual problem. After analyzing using fishbone diagram, the cause of highest defect is caused by method and material.

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